01
OperationsRoom Readiness Board
A shared room-status board for front office and housekeeping at a 110-room hotel.
Selected work
Representative project work
Examples of properties and programs. Owner names are left out.
02
Extended StayExtended-Stay Billing Reset
A clearer weekly billing process for a corporate housing property.
03
Front OfficeNight Audit Review
A rewritten night audit routine that cut morning corrections.
04
MaintenancePreventive Maintenance Plan
A room-by-room maintenance schedule that reduced out-of-order rooms.